LETTER NO. L-68-95 SIXTH FLOOR, 900 HOWE STREET, BOX 250 VANCOUVER, B.C. CANADA V6Z 2N3 TELEPHONE: (604) 660-4700 ROBERT J. PELLATT BC TOLL FREE: 1-800-663-1385 COMMISSION SECRETARY FACSIMILE: (604) 660-1102 December 27,1995 Mr. Gordon A. Hazlewood 1129 Henlow Road West Vancouver, B.c. V7S 2E6 Dear Mr. Hazlewood: Re: British Columbia Hydro and Power Authority Customer Complaint - Determination of Claim #95-N199 The Commission, following a review your complaint, has determined that B.C. Hydro applied the Electric Tariff and Customer Services Instructions regarding damage to customers equipment caused by faulty B.C. Hydro equipment correctly. The Commission has further determined that B.C. Hydro has applied its policies for damage claims in a fair and equitable manner and therefore denies further reimbursement of damages in your complaint. Yours truly, Robert J. Pellatt RWRfssc cc: Mr. D. Harrison Senior Vice President and Chief Financial Officer British Columbia Hydro and Power Authority COMPLAINTSIBCH/Cor/Hazlewood,G.
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