Orders

LETTER NO. L-82-07 SIXTH FLOOR, 900 HOWE STREET, BOX 250 ERICA M. HAMILTON VANCOUVER, B.C. CANADA V6Z 2N3 COMMISSION SECRETARY TELEPHONE: (604) 660-4700 Commission.Secretary@bcuc.com BC TOLL FREE: 1-800-663-1385 web site: http://www.bcuc.com FACSIMILE: (604) 660-1102 Log No. 16395, 16780, 16564, 20774 VIA E-MAIL regaffairs@icbc.com; donnie.wing@icbc.com October 5, 2007 Mr. Donnie Wing, CA Senior Vice President Insurance, Marketing and Underwriting Insurance Corporation of British Columbia Suite 340-151 West Esplanade North Vancouver, BC V7M 3H9 Dear Mr. Wing: Re: Insurance Corporation of British Columbia (“ICBC”) Proposal for Revising the Owner’s Certificate to Itemize Non-Insurance Costs as Dollar Amounts On June 21, 2007 ICBC filed its proposal for revising the Owner’s Certificate to disclose Non-Insurance Services costs in response to Commission Letter No. L-82-06, Order No. G-86-06 and the Decision of July 13, 2006 issued concurrently with Order No. G-86-06. ICBC proposes to show the exact amount of Premium tax that each individual customer pays. Also, ICBC proposes to display Road Safety and Driver Services as the average dollar amount that is payable by each customer. ICBC anticipates that it will be able to implement the proposed changes to the Owner’s Certificate for an effective date of January 1, 2008. However, ICBC explains that the total cost estimate has increased since its October 2006 filing because of additional system changes and testing costs and the implementation of the requirements under the Insurance (Motor Vehicle) Amendment Act, 2003 (“Bill 93”) that have resulted in a reduction of the available space on the Owner’s Certificate. Inclusion of both the Non-Insurance Services costs information and the changes from Bill 93 result in the Owner’s Certificate increasing from a two-page document to a three-page document. The Commission notes that the incremental cost to a three-page document can be attributed to the changes required in Bill 93. The Commission accepts ICBC’s revised proposal as described in its letter of June 21, 2007 with an implementation date of January 1, 2008. In accepting the proposal, the Commission notes that the technological constraints arising from ICBC’s billing system and related Information Technology infrastructure will be addressed in the upcoming Commission Decision on ICBC’s 2007 Revenue Requirements Application. Yours truly, Original signed by DC/rt Erica M. Hamilton cc: Registered Intervenors ICBC 2006RR ICBC/Cor/L-82-07_Owners Cert Revised-NonInsurance Costs