ORDER NUMBER

G-300-25

IN THE MATTER OF

the Utilities Commission Act, RSBC 1996, Chapter 473

and

British Columbia Utilities Commission

Enerpro Systems Corp.

Status as a Public Utility

BEFORE:

E. B. Lockhart, Panel Chair

R. E. Murphy, Commissioner

on December 12, 2025

ORDER

WHEREAS:

A.      By Order G-281-25 dated December 3, 2025, the BCUC established a proceeding to review the status of Enerpro Systems Corp. (Enerpro) as a public utility (Proceeding). Directives 2 through 5 of Order G-281-25 set out public notice requirements for Enerpro as follows:

2.  Enerpro is directed to provide a copy of this order and the public notice attached as Appendix B to this order, electronically where possible, to (i) all of the premises in BC where it provides service, and (ii) all individual sub-metered customers located in BC, by December 15, 2025.

3.  Enerpro is directed to publish a copy of this order and the public notice attached as Appendix B to this order in a clearly visible location on its website at www.enerprosystems.com by December 15, 2025. The posting must remain in place until a final determination on the Proceeding has been issued.

4.  Enerpro is directed to post the public notice attached as Appendix B to this order on all of its existing social media platforms by December 15, 2025.

5.  Enerpro is directed to provide written confirmation to the BCUC of compliance with the public notice requirements in Directives 2 through 4 by December 17, 2025, including a list of the social media platforms on which public notice was provided;

B.      By letter dated December 9, 2025, Enerpro requests that the BCUC vary the notice requirements set out in Order G-281-25 and limit the scope of the Proceeding (Enerpro Request). Specifically, Enerpro requests that:

a)       the Panel limit the scope of the Proceeding to rental buildings connected to Dockside Green District Energy (DGE);

b)      Directive 2 of Order G-281-25 be varied such that Enerpro’s obligation to distribute Order G‑281-25 and the public notice attached applies only to (i) rental buildings connected to DGE where Enerpro provides billing services, and (ii) the individual submetered customers in those buildings; and

c)       the deadlines for Enerpro to provide notice and confirmation of notice, as set out in Directives 2 and 5, be revised to January 15, 2026, and January 18, 2026, respectively; and

C.      The BCUC has reviewed the Enerpro Request and finds that the following determinations are warranted.

NOW THEREFORE for the reasons outlined in the decision accompanying this order, the BCUC orders as follows:

1.       Enerpro’s request to limit the scope of the Proceeding to rental buildings connected to DGE is denied.

2.       Enerpro’s request that Directive 2 of Order G-281-25 be varied such that Enerpro’s obligation to distribute Order G-281-25 and the attached public notice applies only to rental buildings connected to DGE where Enerpro provides billing services, and the individual submetered customers in those buildings, is denied.

3.       The regulatory timetable for the Proceeding is amended as set out in Appendix A to this order including an extension to the deadlines for notice and confirmation of notice.

DATED at the City of Vancouver, in the Province of British Columbia, this         12^th       day of December 2025.

BY ORDER

Electronically signed by Blair Lockhart

E. B. Lockhart

Commissioner

Enerpro Systems Corp.

Status as a Public Utility

Enerpro Systems Corp.

Status as a Public Utility

1.0              Background

On December 3, 2025, the BCUC established a proceeding to review Enerpro Systems Corp.’s (Enerpro) status as a public utility (Proceeding). The BCUC directed Enerpro to provide a copy of Order G-281-25 and the public notice attached, electronically where possible, to:[1]

(i)                  all of the premises in BC where it provides service, and

(ii)                all individual sub-metered customers located in BC, by December 15, 2025.

The BCUC also directed Enerpro to provide written confirmation to the BCUC of its compliance with the public notice requirements set out in Order G-281-25 by December 17, 2025.[2]

2.0              Enerpro Request

By letter dated December 9, 2025, Enerpro requests that the scope of the Proceeding be limited to rental buildings connected to Dockside Green District Energy (DGE). Further, Enerpro requests that Directive 2 of Order G-281-25 be varied such that Enerpro’s obligation to distribute Order G-281-25 and the public notice attached applies only to: [3]

(i)                  rental buildings connected to DGE where Enerpro provides billing services; and

(ii)                the individual submetered customers in those buildings.

Further, Enerpro requests that the deadline for notice set out in Order G-281-25 be revised to January 15, 2026, and the deadline for confirmation of compliance with the public notice requirements be revised to January 18, 2026.[4]

Enerpro submits that the impetus for the Proceeding was complaints that have arisen from two properties connected to DGE and that, to its knowledge, no complaints in this matter concern buildings outside of DGE connected rental properties. Enerpro notes that it provides services at a large portfolio of buildings across British Columbia and that these services can vary depending on the building and relative to the utilities that service the building. Enerpro is of the view that including buildings aside from those connected to DGE in the scope of the proceeding would impose unnecessary burden without adding relevance or value to the BCUC’s assessment of the issues raised at the DGE connected rental properties.[5]

Additionally, Enerpro submits that adjusting the deadlines for notice would allow Enerpro to include the public notice with January invoices, which would:

•         Use Enerpro’s established monthly billing channel to reach the correct recipients reliably and consistently;

•         Minimize administrative duplication and ad-hoc distribution costs that would otherwise be incurred for a separate off-cycle notice; and

•         Improve comprehension and record-keeping by delivering the notice together with the invoice most relevant to each tenant’s service.

Finally, Enerpro indicates that it understands the BCUC’s requirement in Directive 2 of Order G-281-25 to provide notice to “all individual sub-metered customers located in BC” to refer to “to the landlords’ individually sub-metered tenants”, as Enerpro’s only customers are the landlords.[6]

Panel Determination

For the reasons set out below, Enerpro’s requests to limit the scope of the proceeding to the rental buildings connected to DGE, and to limit the provision of notice to rental buildings connected to DGE where Enerpro provides billing services, and to the individual submetered customers in those buildings, are denied.

The BCUC has received complaints regarding Enerpro’s activities at the DGE-connected rental properties; however, the purpose of this Proceeding is to review Enerpro’s status as a public utility in British Columbia, generally, and not just at these two buildings where it provides billing services. Enerpro notes that its portfolio includes buildings across the province, and that the services it provides vary depending on the particular building. As such, limiting the Panel’s review to a single location risks excluding information on Enerpro’s activities that may be material to the Panel’s consideration of whether Enerpro meets the definition of a public utility as set out under section 1 of the Utilities Commission Act. The Panel considers a broad scope of review to be necessary and appropriate in this instance.

For clarity, the reference to “individual sub-metered customers” in Order G-281-25 refers to end-use customers whose consumption is metered by Enerpro.

Finally, the Panel is persuaded that amending the deadline for public notice to allow Enerpro to leverage its existing billing cycle and systems would improve efficiency and help minimize administrative costs associated with the notice process. As such, the Panel finds that an amendment to the regulatory timetable for the Proceeding is warranted.

Dated at the City of Vancouver, in the Province of British Columbia, this          12^th         day of December 2025.

Electronically signed by Blair Lockhart

_________________________________

E. B. Lockhart

Panel Chair

Electronically signed by Rose Elise Murphy

_________________________________

R. E. Murphy

Commissioner