Orders

Decision Information

British Columbia Hydro and Power Authority ~ Customer Complaints – Planned Outage Notification ~ Final Order

Collection Orders
Date 2015-03-05
Document No. L-9-15
Order Type L-Letters
Company Name BC Hydro

Decision Content

 

Via Email

bchydroregulatorygroup@bchydro.com                                               March 5, 2015

 

 

 

Ms. Janet Fraser

Chief Regulatory Officer

British Columbia Hydro and Power Authority

16th Floor, 333 Dunsmuir Street

Vancouver, BC  V6B 5R3

 

 

Dear Ms. Fraser:

Re:  British Columbia Hydro and Power Authority

Customer Complaints – Planned Outage Notification

 

The BC Utilities Commission accepts British Columbia Hydro and Power Authority’s February 11, 2015 filing regarding the Planned Outage Notification (PON) process improvements. 

 

The Commission acknowledges BC Hydro’s progress related to the plan to improve the PON process. Furthermore, the Commission confirms that no further reporting is required. 

 

                                                                                                                                Yours truly,

 

Original signed by:

 

                                                                                                                                Erica Hamilton

PW/cms

 

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